Updated: February 4, 2011

Important Changes to your Jet 2 Net High Speed Internet Service

Checking your Internet usage

You can check your monthly Internet usage by visiting http://usage.mnsi.net

Read an FAQ for some more information

On February 3rd, 2011, the CRTC announced that implementation of Usage Based Billing (UBB) has been delayed for a review until at least May 1st.

The Federal Government has also announced regardless of the result of this review, they will overturn the UBB decision. Jet 2 Net will NOT be implementing UBB on March 1st as previously announced.

Continue to make sure your voice is heard, and support the efforts of OpenMedia.CA. If you have not already done so, please sign the petition at stopthemeter.ca

Please check this page for updates. We will keep you advised as the situation changes.

Thank you for your understanding and for choosing Jet 2 Net Internet.

Jet 2 Net Customer Service

Updated: November 8, 2009

Today we have posted an update to the Jet 2 Net webmail service, mostly to integrate the webmail interface more closely with our website. This upgrade should make the service run more quickly, and we are happy to announce that the spell checking service is now fully functional. Composing new messages will now be within the page itself instead of in a popup window, and a notification will appear to notify you that your message was sent successfully. Hopefully our users will enjoy these improvements, but should you experience any issues, please feel free to contact technical support for assistance. Additionally, users who have bookmarked the webmail link will have to update these links in their browsers, as the URL for the webmail site has changed.

Jet 2 Net Technical Support


Currently Unavailable

Web Browser: Mozilla Firefox 3.6
Mail Program: Mozilla Thunderbird 3.1
Spyware Cleaner - Adaware 9.0
FTP Client: SmartFTP
Instant Messenger: Trillian 5
Free Antivirus: AVG 2011 Free
*New*: Microsoft Antispyware (Beta)
Any Suggestions? Let us know!
Updated: August 17th, 2005

We are happy to announce that the download speeds of our Residential & Business DSL Ultra accounts have been upgraded. The new download speed for Residential DSL Ultra is 5Mbps, and for Business DSL Ultra the speed has been upgraded to 6Mbps. Also our pricing on the services page has been corrected to show all of our current special offers. Please check out our services page for more information.

Jet 2 Net Customer Service

Updated: February 17th, 2005

Since the webpage upgrade last month we have noticed that the free antivirus scan we have posted here, Trend Micro's "HouseCall", is incompatible with our recommended Mozilla Firefox browser. That is, we have discovered the version of HouseCall on Trend Micro's North American website doesn't work with Firefox. However, their European counterparts do. So if you would like to use this very useful virus scanning tool, use the link supplied here. Sorry for any inconvenience, but as soon as their North American site offers a Firefox-compatible version, we will let you know.

Jet 2 Net Technical Support

Updated: January 27th, 2005

We have made a few minor changes to our site, the most important is the Virus Alert section on the right column of this page. This news feed, provided by Trend Micro - the makers of PC-Cillin Antivirus, shows the top 10 current virus threats. It also has links for the latest virus hoaxes and their free online virus scanner "Housecall".

Below that we have added a "Recommended Downloads" section with useful programs that we feel will be to the benefit of our customers. As listed in a post below, we have a link for Firefox 1.0, which in our opinion is the best web browser currently available for Windows users. Since then, Mozilla has also released their Thunderbird 1.0 e-mail client, which is an excellent alternative to Outlook Express. All of the programs listed are completely free as well as fully funtional. Another nice utility is Trillian 3.0 Basic if you have friends who you chat with using different IM programs. It is an all-in-one IM client that supports ICQ, MSN, Yahoo, and AOL instant messenger services all in one easy-to-use and very configurable package. There are plenty of skins available to change the appearance of Trillian, as well as plugins to build in features like weather info, news, stock info, mail checking, and many more. We hope these programs help to enhance your online experience.

Jet 2 Net Administration & Technical Support