Do you have a question you would like to ask one of our customer support specialists? If you can't find the answer here, please call your local support number or send an email to tech@jet2.net.
 
Need to contact our technical support team by phone? You can now reach us quickly at the phone number listed below 24 hours a day, 7 days a week.
 
 
How to filter messages marked as [Possible Spam] from your inbox.
SPAM
 
Try our Bandwidth Speed Test. It may take a few minutes for the test to complete.
SPEED
 
A quick way to determine your Internet Protocol (IP) address.
IP
 
Modemsite.com is a large source of information on 56k modems, including links to modem drivers.
MODEM
 
Read this article to find the settings you need for your Linksys router.
LINKSYS
 
Instructions for uploading your web pages to MNSi using WS-FTP.
WEB
 
Find out how many hits your web pages are getting with our counter program. Simply insert the code on the page with a little modification and that's it!
COUNTER
 
Here are links to freely available online virus scanners. Specific virus removal tools can be found in the software download section.
VIRUS
 
 
 
 
IP Addresses and Server information required to properly set up your Internet connection and applications.
SERVER
 
Download Jet 2 Net's customized Internet Connection Software. This page also contains links to the web sites of major modem manufacturers, for the purposes of obtaining upgrades for software-based modems.
DOWNLOADS
 
For additional information regarding 56k modems, their benefits, and limitations, please see our 56k info page.
MODEMS